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TABLE OF CONTENTS
Note to users:
Resources for the Public Health Competency Handbook include materials
developed in the public domain as well as materials developed by
the authors and practice colleagues such as organizational and individual
assessment tools, training flows with glossaries as well as other
forms and materials to reinforce competency development and demonstration.
To assist the user, we have indicated where the material is presented
in the text or where it could be used as an appropriate supplement
to handbook concepts. Word files with a .doc or .ppt extension can
be easily customized for users’ needs.
PART 1—WHY THIS? WHY NOW?
Appendix 1-A
• Competency Study Instrument
• Selected Presentation Graphics (14)
Appendix 1-B
• Change Readiness Assessment (Proactive Organizational Change: Assessing
Critical Success Factors)
Appendix 1-C
National Public Health Performance Standards Program:
• Local Public Health System Assessment Tool
• State Public Health System Assessment Tool
• Governance Assessment Tool
Appendix 1-D
Healthy People 2010
• Chapter 23: Public Health Infrastructure
PART 2—INTRODUCING
THE SEVEN COMPETENCY AREAS
• The Seven Organizational Competency Areas
• Organizational Competence
• Visionary Leadership/Empowerment
• Communication
• Information Management
• Assessment, Planning and Evaluation
• Partnership and Collaboration
• Systems Thinking
• Promoting Health and Preventing Disease
• Core Competencies Table
PART 3—WALKING THE TALK
Appendix 3-A
• Organizational Assessment Instrument (Assessing Organizational Learning—Critical
Competencies of the Learning Organization)
Appendix 3-B
• Public Health Agency Health Perceptions Survey
• Sample Training Materials: Visionary Leadership/Communication Styles
PART 4—WHERE THE RUBBER MEETS THE ROAD
Appendix
4-A
• Essential Public Health Services Charter
Appendix 4-B
Self Assessment Instrument By Competency Area, by Organizational Level
• Senior Management
• Credentialed/Supervisory
• Technical/Support
Appendix 4-C
• Personal Learning Plan with Performance Goals
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