CD TABLE OF CONTENTS

Note to users:
Resources for the Public Health Competency Handbook include materials developed in the public domain as well as materials developed by the authors and practice colleagues such as organizational and individual assessment tools, training flows with glossaries as well as other forms and materials to reinforce competency development and demonstration. To assist the user, we have indicated where the material is presented in the text or where it could be used as an appropriate supplement to handbook concepts. Word files with a .doc or .ppt extension can be easily customized for users’ needs.

PART 1—WHY THIS? WHY NOW?

Appendix 1-A
• Competency Study Instrument
• Selected Presentation Graphics (14)

Appendix 1-B
• Change Readiness Assessment (Proactive Organizational Change: Assessing Critical Success Factors)

Appendix 1-C
National Public Health Performance Standards Program:
• Local Public Health System Assessment Tool
• State Public Health System Assessment Tool
• Governance Assessment Tool

Appendix 1-D
Healthy People 2010
• Chapter 23: Public Health Infrastructure

PART 2—INTRODUCING THE SEVEN COMPETENCY AREAS

• The Seven Organizational Competency Areas
• Organizational Competence
• Visionary Leadership/Empowerment
• Communication
• Information Management
• Assessment, Planning and Evaluation
• Partnership and Collaboration
• Systems Thinking
• Promoting Health and Preventing Disease
• Core Competencies Table

PART 3—WALKING THE TALK

Appendix 3-A
• Organizational Assessment Instrument (Assessing Organizational Learning—Critical Competencies of the Learning Organization)

Appendix 3-B
• Public Health Agency Health Perceptions Survey
• Sample Training Materials: Visionary Leadership/Communication Styles

PART 4—WHERE THE RUBBER MEETS THE ROAD

Appendix 4-A
• Essential Public Health Services Charter

Appendix 4-B
Self Assessment Instrument By Competency Area, by Organizational Level
• Senior Management
• Credentialed/Supervisory
• Technical/Support

Appendix 4-C
• Personal Learning Plan with Performance Goals